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Your Customer Sales Support Team
To serve our mutual customers better, we have structured our Customer Support Team by customer and region. This serves to provide our customers with the most personalized service and optimal support available. Our dedicated Support Team person will have a better understanding of a speciﬁc customer’s needs; be in constant contact with our sales team in the ﬁeld and ofﬁce; and manage any customer service issues that may arise.
Our customer service outsourcing service provides your customers with the speed, quality service, answers and information they deserve.
Looking for enhanced customer support?
GroAccess Communications is a U.S. based Outsourced Customer Call Center offering a variety Solutions with Low “Startup” Fees and No Long-term Commitments!
As a division of Total Marketing Associates, GroAccess Communications is uniquely positioned to provide today’s small to medium sized companies with the advanced technology and outsourced customer contact services they need to communicate with customers utilizing any channel.
GroAccess helps clients design a comprehensive approach to managing their customer base throughout the entire customer life cycle (acquire, retain, serve, and grow).
Our core and guiding principles describe our approach to customer service and how we can be a strong strategic partner in your customer service effort.